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Customer Service
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Thanks for shopping at Bardot online. Please see helpful tips below for navigation assistance. Since 1996 Bardot has been a leading Australian fashion label known for providing stylish and on-trend fashion.
How to shop All products featured online can be found at Bardot stores. If the online... |
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Australia-wide orders Bardot delivers Australia wide. There is a flat rate of $12 for deliveries. Orders are dispatched in Express Post satchels. Please allow three to five business days for processing and delivery. However, this is subject to destination and product availability. Please visit Australia... |
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For your convenience we’ve provided a general size chart. Please note that our garment sizes will vary depending on the style and fit of the item/s you’re purchasing.
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Size... |
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Placing orders
Here are a few simple steps to order online: 1. Select the colour and quantity of an item you would like to purchase. 2. Click “add to bag”. 3. A pop up message will appear to acknowledge that you have added an item into your shopping bag. 4. Click "Continue" to continue... |
| Bardot may exchange or give a credit note (valid for 3 months from issue date) for a change-of- mind purchase, subject to the following conditions: • Goods must be returned within 14 days of purchase with the original receipt • Does not apply to goods reduced for sales purposes • ... |
| If you can’t get to the next closest store to get that “must-have” Bardot item, simply click here to contact our customer service office and we’ll check our stores on your behalf. Please allow up to 10 working days for the products to reach you. |
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This is because it was in such high demand the online store has sold out!
Simply click here to contact customer service office and we’ll try our stores to source the product you’re after and send to you at no extra cost. Please allow up to 10 working days for products to reach you. Another... |
| In the following notice, "we", "our" or "us" means BARDOT. Personal Information means any information that can be identified about an individual (not a business). We recognise the trust you put in us, when you supply us with your personal information. The purpose of this notice is to also make sure... |
| Updated 16/07/08 Welcome to Bardot website. Before you may become a Bardot member, you must first read, agree with and accept all of the terms and conditions stated in this User Agreement and Privacy Statement (terms and conditions of this are set out below). By registering as a customer with... |
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If you have forgotten your password or username, simply click on "Forgot your password" or "Forgot your usename" link? link at my account and enter your email address used to create your account.
Your password will be emailed to you. |
| In my account you can check your purchase status, edit your email address, contact information, continue your shopping and add more than 1 delivery addresses, ideal for sending presents.
Lost password If you have forgotten your password, simply click on "Lost your password link?" link at my... |
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To delete your cookies, just follow the browser-specific steps below.
Microsoft Internet Explorer (IE) 1. Open IE and click on the "Tools" menu. 2. Select "Internet Options." 3. Click on the "General" tab if it isn't selected already. 4. Under the heading "Temporary Internet files," click on... |
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